Call Quality Issue to a Subset of Twilio Phone Numbers in UK
We are no longer seeing the call quality issues to a subset of Twilio phone numbers in UK. This incident has been resolved.
Incident History
Inbound Call Failures to Twilio Toll-free Numbers from Canadian Phone Numbers
The issue affecting inbound calls to Twilio Toll-free Numbers from Canadian Phone Numbers has been resolved, and the service is functioning normally at this time.
SMS Delivery Delays To Telenor Network In Pakistan
We are no longer experiencing SMS delivery delays to Telenor network in Pakistan. This incident has been resolved.
SMS Delivery Report Delays To O2 Network in Ireland
We are no longer experiencing SMS Delivery Report Delays To O2 Network in Ireland. This incident has been resolved.
SMS Delivery Delays To Vodafone in Romania
We are no longer experiencing SMS Delivery Delays to Vodafone in Romania. This incident has been resolved.
Rare occurrences of duplicate sentences in Voice Intelligence transcripts
We are no longer experiencing failure that impacts a small number of transcripts created since 02/18/2025 where customers may have received duplicate sentences in their transcript results. Our engineers fixed all transcripts created during this period. This incident has been resolved.
SMS Delivery Delays to MTN Network in Uganda
We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Uganda. This incident has been resolved.
SMS Delivery Delays To Roshan Network In Afghanistan
We are no longer experiencing SMS delivery delays when sending messages to Roshan Network in Afghanistan. This incident has been resolved.
SMS Delivery Delays and Failures to MTN in Nigeria
We are no longer experiencing SMS delivery delays when sending messages to MTN in Nigeria. This incident has been resolved.
Twilio Console Signup Page Not Loading
The Twilio Console is now operating normally after being reverted to a safe state and customers will be correctly redirected to continue with creating their account.