Incident History

We are no longer experiencing MMS delivery delays to multiple networks in the US and CA for a subset of long codes. This incident has been resolved.

The issue with elevated call failures has been resolved and calls over Twilio Interconnect in US1 region is operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to the US Cellular Network in the United States. This incident has been resolved.

We are no longer experiencing SMS delivery failure to multiple networks in multiple European and Asian countries. This incident has been resolved.

We are no longer experiencing SMS Delivery Delays and Failures to MTN in Afghanistan. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Smart Network in Philippines via domestic pre-registered sender ID. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Telecom of Kosovo J.S.C (Vala) Network In Kosovo. This incident has been resolved.

We have fully investigated the delivery delays from SC issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

We are no longer experiencing SMS delivery delays to Telenor Network in Hungary. This incident has been resolved.

We have fully investigated the CTM numbers ported are losing campaign details out of the numbers issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.