Incident History

The issue affecting API errors with AccSec - Canada API in all affected scopes has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery from Twilio Long-Code at this time. This incident has been resolved.

We are no longer experiencing MMS delivery issues from Twilio Toll-Free at this time. This incident has been resolved.

We are no longer experiencing MMS delivery issues from Twilio Short-Codes at this time. This incident has been resolved.

We are no longer experiencing SMS delivery issues from Twilio Toll-Free at this time. This incident has been resolved.

We are no longer experiencing SMS delivery issues from Twilio Short-Code at this time. This incident has been resolved.

We are pleased to inform you that the issue affecting Twilio services has been fully resolved. Our teams have observed a complete recovery in service performance, with latency levels returning to normal and 500 errors no longer occurring. We will continue to monitor all services closely to ensure ongoing stability. Thank you for your patience and understanding during this time. If you experience any further issues, please do not hesitate to reach out to our support team.

We are no longer experiencing SMS delivery report delays to multiple networks in Colombia. This incident has been resolved.

We're concluding US mobile networks this Black Friday and Cyber Monday. This is now being resolved.

We are no longer experiencing SMS delivery delays when sending messages to Verizon Network in United States of America via a subset of longcodes. This incident has been resolved.