Customers Unable to Update Certain Voice Configurations Via Console
Updating voice configurations via the console is not successful has been resolved and it is operating normally at this time.
Incident History
V3 Transcription API experiencing service issues
Service interruption with the V3 Transcriptions API has been resolved and [product][service] is operating normally at this time.
Intelligent Alerts Unavailable
Issue affecting alerts has been resolved and Intelligent Alerts is operating normally at this time.
SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Philippines
The incident has been resolved and SMS delivery between a subset of Twilio Long Codes and network subscribers on affected networks in the Philippines is operating normally.
Elevated Latency Affecting Knowledge Retrieval in Conversation Intelligence and Flex Copilot
We are no longer experiencing elevated latency issues affecting knowledge retrieval in Conversation Intelligence and Flex Copilot. This incident has been resolved.
User Authentication Identity SNA Missing Redirects for KPN in Netherlands
The incident has been resolved and User Authentication Identity SNA missing redirects for KPN in the Netherlands is operating normally.
SMS Delivery Receipt Delays from Twilio to Bitel Peru
The incident has been resolved and SMS delivery receipts from Twilio to Bitel network subscribers in Peru are operating normally.
MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to Verizon United States
The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States is operating normally.
Elevated Latency Affecting Knowledge Retrieval in Conversation Intelligence and Flex Copilot.
Knowledge retrieval in Conversation Intelligence and Flex Copilot has been resolved.
Whatsapp Media Message Delivery Errors
The issue affecting WhatsApp media message delivery has been resolved and it is operating normally at this time.