Incident History

We are no longer experiencing SMS delivery delays when sending messages to Multiple Brazil Networks. This incident has been resolved.

We are no longer experiencing delays when sending messages to ATT Mexico Network in Mexico. This incident has been resolved.

The issue causing intermittent errors with T-Mobile API in Twilio Verify Silent Network Auth has been resolved and Twilio Verify Silent Network Auth is operating normally at this time.

We are no longer experiencing delivery report delays when sending messages to Smart network in Philippines. This incident has been resolved.

Twilio SMS/MMS was degraded for 20 minutes between 12:21 and 12:40 Pacific Time on 01/14/2025. During this period of time customers may have experienced Delayed SMS/MMS Delivery to T-Mobile Numbers when sent from Long Codes, Short Codes and Toll-Free Senders. The issue has now been resolved.

We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. This incident has been resolved.

We are no longer experiencing SMS delivery report delays when sending messages to TIM network in Brazil. This incident has been resolved.

Twilio Voice was degraded for 21 minutes between 09:09 and 09:30 Pacific Time on 01/14/2024. During this period of time, customers may have experienced call failures to a subset of Twilio Singapore phone numbers. The issue has now been resolved.

We are no longer experiencing SMS delivery delays when sending messages to MCI network in Iran. This incident has been resolved.

We are no longer experiencing MMS/SMS delivery delays when sending messages to Claro and ICE networks in Costa Rica. This incident has been resolved.