Incident History

We are no longer experiencing SMS delivery delays when sending messages to NetOne Zimbabwe. This incident has been resolved.

Transcription delays has been resolved and are operating normally at this time.

We are no longer experiencing SMS delivery delays to the Hot Mobile network in Israel. This incident has been resolved.

We are no longer experiencing MMS Delivery Delays To T-Mobile Network In United States of America Via A Subset Of Twilio Numbers. This incident has been resolved.

The issue affecting AccSec Enstrem - Canada API for error code 18 has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS Delivery Delays and Failures to Wind Hellas in Greece. This incident has been resolved.

The issue affecting AccSec integration with T-Mobile has been resolved, and the service is functioning normally at this time.

We are experiencing an issue where customers may encounter errors when attempting to place Business-initiated (outbound) calls using WhatsApp Business Calling. Our team is actively working to identify the root cause and restore full functionality as quickly as possible. We will provide another update in 1 hour or as soon as more information becomes available.

We are no longer experiencing SMS delivery delays to the Etisalat Network in the United Arab Emirates via a subset of Twilio numbers. This incident has been resolved.

We are no longer experiencing a decrease in delivery receipts (DLRs) for RCS (Rich Communication Services) messages. This incident has been resolved, and Verify fallback to SMS is now operating as expected.