Incident History

Unified Profiles Degraded

Issue associated to events not syncing to downstream destinations, audiences not computing, and potential risks to ongoing customer engagements has been resolved, Flex Application Platform & Unified Profiles Admin Console is operating normally at this time.

1748959728 - 1748963604 Resolved

SMS Delivery Delays to Orange Network in Israel

We are no longer experiencing SMS delivery delays when sending messages to Orange Network in Israel. This incident has been resolved.

1748937037 - 1748947336 Resolved

SMS Delivery Report Delays to A1 Network in Belarus

We are no longer experiencing delivery report delays when sending SMS to A1 Network in Belarus. This incident has been resolved.

1748904702 - 1748932381 Resolved

SMS Delivery Delays to O2 Network in the Czech Republic

We are no longer experiencing SMS delivery delays when sending messages to O2 Network in the Czech Republic. The incident has been resolved.

1748861315 - 1748877862 Resolved

Increased Latency and Errors in DialogFlow

The issue causing intermittent increased latency and errors, which may have resulted in dropped virtual agent sessions or slow responses with DialogFlow, has been resolved and DialogFlow is operating normally at this time.

1748850789 - 1748879829 Resolved

SMS Delivery Delays to Telia Norge in Norway

We are no longer experiencing SMS delivery delays when sending messages to Telia Norge in Norway. This incident has been resolved.

1748848729 - 1748859215 Resolved

Call failures from and to a subset of Twilio's Numbers in Singapore

The issue affecting call failures from and to a subset of Twilio's numbers in Singapore has been resolved, and the service is functioning normally at this time.

1748663422 - 1748681341 Resolved

Call Failures to KPN Network in Netherlands

The issue causing outbound call failures to the KPN network in the Netherlands has been resolved, and the service is functioning normally at this time.

1748624707 - 1750461091 Resolved

SMS Delivery Delays to Multiple Networks in Colombia

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Colombia. This incident has been resolved.

1748621664 - 1748672375 Resolved

SMS Delivery Delays and Failures to Algar Telecom

We are no longer experiencing SMS delivery delays when sending messages to Algar Telecom. This incident has been resolved.

1748618442 - 1748641319 Resolved
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