Incident History

We are no longer experiencing SMS delivery delays when sending messages to Jazz network in Pakistan. This incident has been resolved.

We are no longer experiencing SMS delivery delays & failures when sending messages to T-Mobile Network in United States of America via Subset of Shortcodes. This incident has been resolved.

We are no longer experiencing SMS Delivery Delays from Pre-Registered Twilio Alphanumeric To Vodafone in Egypt. This incident has been resolved.

We are experiencing SMS delivery delays when sending messages to Zain/CelTel in Niger. This incident has been resolved.

This incident has been resolved and Platform Webhooks are operating normally at this time.

Our monitoring systems have detected a potential issue with Platform Webhooks functionality. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Voice was degraded for 2 hours between 10:00 PM and 12:00 AM Pacific Time on 02/02/2026. During this period of time customers may have experienced Call quality issue from subscribers in Canada and United states of America via a subset of Long codes. The issue has now been resolved.

We are no longer experiencing SMS delivery failures when sending to United Wireless in United States from Toll-Free Numbers. This incident has been resolved.

We are no longer experiencing SMS Delivery Delays to Claro Network for a Subset of Short Codes in Colombia. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Azi Communications Network in Israel. This incident has been resolved.