Incident History

We are no longer experiencing SMS Delivery Failures to Small Networks in the US from a subset of Long Codes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Verizon Network in US via Short Codes. This incident has been resolved.

The issue causing intermittent SNA API Failure for Indonesia Smartfren with Verify has been resolved and is operating normally at this time.

We are no longer experiencing MMS/SMS delivery delays when sending messages to Digi in Romania. This incident has been resolved.

We are no longer experiencing SMS delivery failures to multiple countries via a subset of Twilio long codes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to TIM Network in Brazil. This incident has been resolved.

We are still experiencing latency issues with Event Streams API. However, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/zq25nhvxfbvh

We are no longer experiencing API latency issue and timeouts across roles and realms. This incident has been resolved.

Programmable Voice Recording was degraded between 10:00 and 16:40 Pacific Time on 12/03/2025. During this period of time call and conference recordings were delayed in completion. The issue has now been resolved.

We are no longer experiencing MMS delivery delays to T-Mobile network in United States of America via a subset of short codes. This incident has been resolved.