Incident History

We are no longer experiencing SMS delivery delays and failures from Twilio to Celcom network subscribers in Malaysia. This incident has been resolved.

The incident has been resolved and SMS delivery receipts from Twilio to Mobitel network subscribers in Sri Lanka are operating normally.

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Multiple Networks in the United States and Puerto Rico is operating normally.

Twilio PayG (Pay-As-You-Go) accounts are no longer be experiencing delays in account reactivations after payment, or delays in suspensions when their balance reaches $0. This incident is resolved.

The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Zambia is operating normally.

We are no longer experiencing MMS/SMS delivery delays when sending messages from a subset of Twilio Registered Sender IDs to Telenor network subscribers in Serbia. This incident has been resolved.

The incident has been resolved and SMS delivery from Twilio to Malitel network subscribers in Mali is operating normally.

Twilio Conversations was degraded for 8 minutes between 22:44 and 22:52 Pacific Time on 03/26/2026. During this period of time customers may have experienced error 5xx for their API getListMessages requests. The issue has now been resolved.

The incident has been resolved and SMS delivery from a subset of Twilio Long Codes and Alphanumeric Sender ID to MobiFone network subscribers in Vietnam is operating normally.

The incident has been resolved and SMS delivery from Twilio to Vodacom network subscribers in Tanzania is operating normally.