Incident History

The incident has been resolved and voice calls from network subscribers to Twilio Norway Phone Numbers are operating normally.

The incident has been resolved and SMS delivery from Twilio to affected networks in India is operating normally.

We are no longer experiencing any issue towards RCS messages on AT&T devices. This incident has now been resolved.

MMS delivery receipts in the United States is now operating normally. This incident has been resolved.

The incident has been resolved and SMS delivery between Twilio Long Codes and affected networks in Germany is operating normally.

The incident has been resolved and voice calls from network subscribers to a subset of Twilio Philippines Phone Numbers are operating normally.

The incident has been resolved and SMS/MMS delivery receipts from Twilio to Verizon network subscribers in the United States are operating normally.

The Messaging Insights issue has been resolved and the service is operating normally at this time.

Twilio customers may have experienced voice call failures for 311 minutes between 1:35 and 6:46 Pacific Time on 04/16/2026. During this period of time customers may have experienced Outbound Voice Call Failures from a Subset of Twilio Numbers to Australia. The issue has now been resolved.

The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to multiple affected networks in Italy is operating normally.