We have fully investigated the untiered account generating high traffic and getting rate limited could impact downstreams issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
We have fully investigated the issue with Flex AI issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Twilio experienced degraded service on a subset of US short codes for approximately 48 hours between March 5th and March 7th, 2025. During this period, customers may have experienced message delivery failures to AT&T numbers due to certain numbers being incorrectly marked as deactivated in the operator’s data file. The issue has been resolved as of March 7th at 13:34 UTC.
We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks In Mexico Via Subset Of Sender IDs. This incident has been resolved.