Incident History

This incident has been resolved.

Twilio Network was degraded for 110 minutes between 13:20 and 15:10 Pacific Time on 17/10/2024. During this period of time, customers may have experienced delivery failure and delays to multiple networks in Malaysia. The issue has now been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Nawras Networks in Oman. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Vodafone Network in Ghana. This incident has been resolved.

We are no longer experiencing SMS delivery delays and failures on XL Network in Indonesia for a Subset of Alphanumeric Sender IDs. This incident has been resolved.

Twilio Programmable Voice was degraded for 3 minutes between 14:50 and 14:53 Pacific Time on 10/17/2024. During this period of time, customers may have experienced multiple 500s errors enqueuing and dequeuing calls using TwiML and API. The issue has now been resolved.

We are no longer experiencing SMS delivery delays when sending messages to multiple networks and countries. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Spectrum Network in the US for a Subset of Short Codes. This incident has been resolved.

Lag in receiving events has been resolved and Event Streams is operating normally at this time.

We are no longer experiencing Inbound SMS Delivery Failures to a Subset of Twilio's United Kingdom of Great Britain and Northern Ireland Phone Numbers. This incident has been resolved.