Incident History

Twilio Accounts may not be Able to Capture Speech Using

Issues where Twilio accounts may not have been able to capture speech through Gather has been resolved and TwiML, Speech Recognition, and Conversational Intelligence are operating normally at this time.

1758716113 - 1758728465 Resolved

SMS Delivery Failures to Multiple Networks in New Zealand via a Subset of Short Codes

We are no longer experiencing SMS delivery delays to multiple networks in New Zealand via a subset of short codes. This incident has been resolved.

1758712694 - 1758759338 Resolved

SMS Delivery Failures From and to Multiple Networks in France for a Subset of Long Code Numbers

We are no longer experiencing SMS delivery failures from and to multiple networks in France for a subset of long code numbers. This incident has been resolved.

1758711143 - 1758721653 Resolved

WhatsApp Templates are not Synced to Twilio

Onboarding new WhatsApp senders and WhatsApp templates not synced to Twilio has been resolved and it is operating normally at this time.

1758707013 - 1758747734 Resolved

SMS Delivery Delays to Uzmobile Network in Uzbekistan

We are no longer experiencing SMS delivery delays when sending to Uzmobile network in Uzbekistan. This incident has been resolved.

1758706783 - 1758760253 Resolved

SMS Delivery Delays to Small Networks in USA for a Subset of Short Codes

We are no longer experiencing SMS delivery delays to Small Networks in USA for a Subset of Short Codes. This incident has been resolved.

1758664445 - 1758769932 Resolved

SMS Delivery Delays to Small Networks in USA for a Subset of Short Codes

We determined this incident is related to another active incident we are investigating. We will resolve this incident as a duplicate.

1758662341 - 1758665039 Resolved

Errors Updating Alerts in Flex Admin Console

We have fully investigated the Flex Admin Console errors issue, and it was determined that the impact was limited to one customer, who has been contacted individually to address any concerns. All systems are operational.

1758660317 - 1758660781 Resolved

API Errors Toward Multiple Networks in Multiple Countries

API errors toward multiple networks in multiple countries has been resolved and the Lookup API is operating normally at this time.

1758649678 - 1758661537 Resolved

SMS Delivery Delays to Multiple Networks in the United States

We have identified that this incident has the same root cause as another open incident resulting in SMS delivery delays in the United States, and are resolving this duplicate.

More information and updates on this incident are available at https://status.twilio.com/incidents/tzk0j5v2552y

1758645882 - 1758647771 Resolved
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