Incident History

The issue affecting Flex CoPilot has been resolved, and the service is functioning normally at this time.

The issue affecting call failures to a subset of Twilio's Numbers in Thailand has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Shelcomm Network in United States of America. This incident has been resolved.

We are seeing full recovery for the Call Quality Issue to a Subset of Twilio's Numbers in Brazil. This incident has been resolved.

We are no longer observing issues in WhatsApp Messages through Programmable Messaging, Verify and Flex Conversations. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending to Telefonica in Nicaragua. This incident has been resolved.

During a 3min period (6:23:55 - 6:27:10) customers may have experienced errors sending templated messages

We are no longer experiencing MMS/SMS delivery delays when sending messages to Beeline / ZET Mobile Network in Tajikistan. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to MTN Irancell in Iran. This incident has been resolved.

We are no longer experiencing the issue with the billing pipeline. Super SIM UI customers are getting accessed without any delays. There is no delay for usage and billing reports. Programmable Wireless customers are not facing delays while provisioning activities. This incident has been resolved.