Incident History

We are no longer experiencing SMS Delivery Delays and Failures to MTN in Guinea-Bissau. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Algar Telecom CTBC World Network in Brazil. This incident has been resolved.

We are no longer experiencing issue with AccSec Verizon United States API. This incident has been resolved.

Hosted orders for Toll-Free numbers are now operating normally, this issue has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Telenet BidCo NV network in Belgium via a subset of Long codes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Tigo network in Honduras. This incident has been resolved.

We are no longer experiencing issue with AccSec - US and Canada API Errors. This incident has been resolved.

We are no longer experiencing MMS/SMS delivery delays when sending messages to T-Mobile Network In United States Over A Subset Of Short Code & Long Code. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to MTN in Guinea-Bissau. This incident has been resolved.

The Twilio Programmable Messaging API was partially degraded for 2 minutes on 05/22/2025 between 14:00:40 PST and 14:01:30 PST. During this period of time, customers sending a message may have received elevated volumes of 5xx's in API responses. This issue has now been resolved.