We are no longer experiencing SMS delivery delays when sending messages to Google Voice in United States of America for a Subset of Short Codes.. This incident has been resolved.
Gather Speech and Realtime Transcriptions (Voice and Video) was degraded for 30 minutes between 11:35AM and 12:05PM Pacific Time on 12/10/2025. During this period of time customers may have experienced video transcriptions issues. The issue has now been resolved.
Speech Recognition was degraded for 30 minutes between 11:35AM and 12:05PM Pacific Time on 12/10/2025. During this period of time customers may have experienced Increased number of 400 errors from Deepgram speech recognition provider. The issue has now been resolved.
Twilio was degraded for 4 hours between 04:32 AM and 8:32 AM Pacific Time on 12/10/2025. During this period of time customers may have experienced call failures to and from multiple networks in Chile via a Subset of Twilio Numbers. The issue has now been resolved.