Incident History

The issue affecting inbound calls to Subset of Twilio Brazil Phone Numbers has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery delays SMS delivery when sending messages to multiple small networks in the United States for a subset of short codes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages from long codes to Bouygues Telecom in France. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Correios and Surf Telecom Networks in Brazil. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Algar Telecom network in Brazil. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Lycamobile (EE MVNO) in United Kingdom of Great Britain and Northern Ireland. This incident has been resolved.

The issue outbound call failures from a subset of Twilio's Phone Numbers to KPN Netherlands has been resolved, and the service is functioning normally at this time.

We are no longer experiencing delivery report delays when sending SMS to Asiacell network in Iraq. This incident has been resolved.

We are no longer experiencing SMS delivery delays and failures when sending messages to multiple networks in multiple countries in APAC and EMEA. This incident has been resolved.

We have fully investigated the SMS delivery report delays to Google Voice in United States of America issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.