The issue impacting messages created between 05:00-05:10 and 05:30-05:40 UTC on Oct 28 which were not retrievable via the Messaging Logs API and the Messaging Console is now resolved. All known major data flows have now been restored and backfilled. Engineering teams will ensure any minor edge data discrepancies are restored before Friday, November 14th.
There was an issue causing call failures to French phone numbers has been identified. The incident was resolved and this is a retrospective notice.
We are no longer experiencing SMS delivery delays to when sending messages to Safaricom in Kenya. This incident has been resolved.
We are no longer experiencing SMS Delivery Delays and Failures when sending messages to Telekom Srbija in Serbia. This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
The encoding issue for special characters in the TwiML logs has been resolved and is operating normally at this time.
This incident has been resolved.
This incident has been resolved.
We are no longer experiencing MMS delivery delays when sending messages to and from multiple networks in the United States for a subset of short codes. This incident has been resolved.