Incident History

Voice Quality Issues Affecting Calls from T-Mobile Numbers to Twilio Numbers

Customers may experience audio quality issues on calls from T-Mobile devices to Twilio phone numbers. Our team is working diligently to identify the issue and resolve it as soon as possible. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

1773944029 Ongoing

Call Failures from network subscribers in Multiple Caribbean Islands to Twilio Phone Numbers

The issue affecting voice call failures from network subscribers to Twilio Phone Numbers in multiple Caribbean Islands has been resolved, and the service is functioning normally at this time.

1773932125 - 1774027905 Resolved

Voice Call Failures From Network Subscribers to Twilio Phone Numbers in Multiple Countries

The incident has been resolved and voice calls from network subscribers to Twilio Phone Numbers are operating normally.

1773927163 - 1773939150 Resolved

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States

We are no longer experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. This incident has been resolved.

1773914214 - 1773928173 Resolved

SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France

The incident has been resolved and SMS to Bouygues Telecom network subscribers in France is operating normally.

1773903575 - 1773921697 Resolved

SMS Delivery Delays from Twilio to Tigo Colombia

The incident has been resolved and SMS delivery from Twilio to Tigo network subscribers in Colombia is operating normally.

1773894869 - 1773909926 Resolved

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Viaero United States

We are no longer experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States. This incident has been resolved.

1773882504 - 1774038385 Resolved

SMS Delivery Receipt Delays from Twilio to Telekom Srbija Serbia

We are no longer experiencing SMS delivery receipt delays from Twilio to Telekom Srbija network subscribers in Serbia. This incident has been resolved.

1773875986 - 1773888930 Resolved

SMS delivery delays from Twilio to MTN network subscribers in Cameroon

The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Cameroon is operating normally.

1773872596 - 1773875067 Resolved

High latency impacting sending outgoing messages for Programmable Messaging API

The High latency issue on outgoing messages for Programmable Messaging API has been resolved and service is operating normally at this time.

1773869514 - 1773882071 Resolved
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