Incident History

We are no longer experiencing SMS delivery delays when sending messages to Smartfren Network in Indonesia. This incident has been resolved.

The incident that may have affected the Alerts for Debug Events has been resolved and is operating normally at this time.

We are no longer experiencing SMS Delivery Delays To Telefonica Costa Rica. This incident has been resolved.

We are no longer experiencing MMS/SMS delivery delays when sending messages to Claro in Columbia. This incident has been resolved.

We are no longer experiencing SMS delivery delays to NTT Docomo in Japan. This incident has been resolved.

We are no longer experiencing SMS Delivery Report Delays Via a Subset Of Short Codes and Toll Free Numbers to Verizon Wireless in United States of America 311-489. This incident has been resolved.

We are no longer experiencing delays in Verify Email OTP delivery for messages sent via SendGrid, primarily which was impacting Gmail recipients. This incident has been resolved.

We are no longer experiencing SMS delivery to Jawwal in Palestine. This incident has been resolved.

We are no longer experiencing SMS delivery delays and failures to multiple networks in the US via a subset of short codes.. This incident has been resolved.

Twilio Programmable SMS was degraded for 58 minutes between 11:32 and 12:30 Pacific Time on 01/23/2026. During this period of time customers may have experienced SMS Delivery Failures to Claro Network in Costa Rica. The issue has now been resolved.