Incident History

Issue With Creating Subsequent Main Accounts for Existing Twilio Account Owners due to Phone Verification Failure

Issue with creating subsequent main accounts by existing Twilio customers due to phone verification failure has been resolved and Console is operating normally at this time.

1729151251 - 1729178043 Resolved

Elevated 5xx response from Meta for Facebook Messenger.

This incident has been resolved.

1729145298 - 1729149717 Resolved

SMS Delivery Delays to Orange Network in Dominican Republic

We are no longer experiencing SMS delivery delays to Orange Network in Dominican Republic. This incident has been resolved.

1729130969 - 1729214349 Resolved

Latest Version of the Authy App for iOS Is Crashing

We are no longer experiencing the issue after user is upgraded the Authy application to the fixed version 26.2.2 which is released on App Store. This incident has been resolved.

1729121025 - 1729142782 Resolved

SMS Delivery Failure to Altan Redes Network in Mexico for a Subset of Twilio Numbers

We are no longer experiencing SMS delivery failures to Altan Redes Network in Mexico for a Subset of Twilio Numbers. This incident has been resolved.

1729119274 - 1729176706 Resolved

SMS Delivery Delays to Claro Network in Colombia

We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Colombia. This incident has been resolved.

1729116020 - 1729141601 Resolved

Flex Agents Are Unable to End Tasks and Experience Errors From the Interactions API

We have fully investigated the issue affecting Flex, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

1729112349 - 1729115837 Resolved

SMS Delivery Delays and Failures to Yemen Mobile Network in Yemen

We are no longer experiencing SMS delivery delays and failures when sending messages to Yemen Mobile Network in Yemen. This incident has been resolved.

1729107332 - 1729668773 Resolved

SMS Delivery Delays to Multiple Networks in United States

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in the United States. This incident has been resolved.

1729101255 - 1729112401 Resolved

SMS Delivery Failures on MTS Network in Kazakhstan

We are no longer experiencing SMS delivery failures to to Kazakhstan MTS Network. This incident has been resolved.

1729091821 - 1729101214 Resolved
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