SMS Delivery Delays to AT&T Networks in Mexico for a Subset of Short Codes
We are no longer experiencing SMS delivery delays when sending messages to AT&T in Mexico for a subset of short codes. This incident has been resolved.
Incident History
Twilio Messaging Affected
Twilio Messaging was degraded for 4 minutes between 08:00 and 08:04 Pacific Time on 10/15/2024. During this period of time customers may have experienced 500 errors after a timeout when sending messages. The issue has now been resolved.
SMS Delivery Delays From Denmark Numbers to Subset of Twilio Numbers
We are no longer experiencing SMS delivery delays when sending messages from Denmark numbers to a subset of Twilio Numbers. This incident has been resolved.
SMS Delivery Delays to Smart Network in Philippines
We are no longer experiencing MMS/SMS delivery delays when sending messages to Smart Network in Philippines. This incident has been resolved.
Flex Account Creation Issue via Admin Center
Account creation issue has been resolved and Twilio Flex is operating normally at this time.
Message Creation Using Content Templates Impacted
This incident has been resolved.
KYC Service is Failing in Germany
Issue has been resolved and KYC Service in Germany is operating normally at this time.
SMS Delivery Delays to Twilio Phone Numbers in Puerto Rico Over a Subset of Long Code
We are no longer experiencing SMS delivery delays when sending messages to Twilio Phone Numbers in Puerto Rico over a subset of Long Code. This incident has been resolved.
SMS Delivery Delays to Ethio Telecom Network in Ethiopia
We are no longer experiencing SMS delivery delays when sending messages to Ethio Telecom Network in Ethiopia. This incident has been resolved.
Meta’s WhatsApp Cloud API Outage Affecting Outbound Message Statuses and Inbound Messages
This incident has been resolved.