SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Brazil
The incident has been resolved and SMS delivery between a subset of Twilio Long Codes and affected networks in Brazil is operating normally.
Incident History
Incorrect Suspended Banner on Console Front Page
All services impacted by an issue with Twilio Rest API have recovered and are operating as intended. This incident has been resolved.
SMS Delivery Delays and Failures from Twilio to Algar Telecom Brazil
The incident has been resolved and SMS delivery from Twilio to Algar Telecom network subscribers in Brazil is operating normally.
Cannot Change Phone Number Home Region in the Twilio Legacy Console
The issue with customers using the Legacy Twilio Console being unable to update phone number routing between home regions such as US1, IE1, and AU1, and receiving an error when saving changes, has been resolved and this Phone Number feature is operating normally at this time.
User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines
The incident has been resolved and User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines is operating normally.
Voice Insights Call Summary and Call Meta Record Delays
We have fully investigated the voice insights issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
SMS Delivery Delays from Twilio to Surf Telecom Brazil
The incident has been resolved and SMS delivery from Twilio to Surf Telecom network subscribers in Brazil is operating normally.
SMS Delivery Delays from Twilio Phone Numbers to Telia Norway
The incident has been resolved and SMS delivery from Twilio Phone Numbers to Telia network subscribers in Norway is operating normally.
Voice Call Failures from Network Subscribers to Twilio Singapore Phone Numbers
The incident has been resolved and voice calls from network subscribers in Singapore to Twilio Singapore Phone Numbers are operating normally.
SMS Delivery Delays from Network Subscribers to a Subset of Twilio Romania Phone Numbers
We are no longer experiencing SMS delivery delays and failures from network subscribers to Twilio Romania Phone Numbers. This incident has been resolved.