Incident History

The issue affecting intermittent 400s error responses in Lookup API V1 for caller name package has been resolved and the service is functioning normally at this time.

Issues with Twilio.com/Twilio Blog page have been resolved and the Web pages are operating normally at this time.

The service interruption for WhatsApp embedded sign-up flow issue has been resolved and is operating normally.

The Twilio Programmable Messaging API, Voice, Flex and Accsec were partially degraded for 1 minute on May 27, 2025 between 05:45 PST and 05:46 PST. During this period of time, customers may have received elevated volumes of 5xx's in API responses. This issue has now been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Brazil.. This incident has been resolved.

The Twilio Programmable Messaging API was partially degraded for 1 minute on May 26, 2025 between 16:05 PST and 16:06 PST. During this period of time, customers may have received elevated volumes of 5xx's in API responses. This issue has now been resolved.

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in the US. This incident has been resolved.

en-US Language issue has been resolved and Conversational Voice Intelligence Services via Console is operating normally at this time.

We are no longer experiencing MMS/SMS delivery delays when sending messages to MTN Network in Ghana. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to MTN in Nigeria. This incident has been resolved.