Incident History

We are no longer experiencing SMS delivery delays when sending messages to Entel Network in Peru. This incident has been resolved.

Issues where Twilio accounts may not have been able to capture speech through Gather has been resolved and TwiML, Speech Recognition, and Conversational Intelligence are operating normally at this time.

We are no longer experiencing SMS delivery delays to multiple networks in New Zealand via a subset of short codes. This incident has been resolved.

We are no longer experiencing SMS delivery failures from and to multiple networks in France for a subset of long code numbers. This incident has been resolved.

Onboarding new WhatsApp senders and WhatsApp templates not synced to Twilio has been resolved and it is operating normally at this time.

We are no longer experiencing SMS delivery delays when sending to Uzmobile network in Uzbekistan. This incident has been resolved.

We are no longer experiencing SMS delivery delays to Small Networks in USA for a Subset of Short Codes. This incident has been resolved.

We determined this incident is related to another active incident we are investigating. We will resolve this incident as a duplicate.

We have fully investigated the Flex Admin Console errors issue, and it was determined that the impact was limited to one customer, who has been contacted individually to address any concerns. All systems are operational.

API errors toward multiple networks in multiple countries has been resolved and the Lookup API is operating normally at this time.