Incident History

Intermittent call/message orchestration has been resolved and Flex is operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to H3G in the United Kingdom of Great Britain and Northern Ireland from a subset of long codes. This incident has been resolved.

We are no longer experiencing SMS delivery delays and failures when sending messages to multiple networks in Italy via a subset of long code and alphanumeric numbers. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to MobiFone in Viet Nam via a subset of longcodes & alphanumeric numbers. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in French Guiana. This incident has been resolved.

We are still experiencing MMS delivery delays to Google Voice Network in the US. However, we’re resolving this current post since there’s an existing post. Please follow incoming updates at https://status.twilio.com/incidents/svvpmjm0bz9l

We are no longer experiencing MMS delivery delays to multiple networks in the US via a subset of Long Codes. This incident has been resolved.

We are no longer experiencing SMS delivery failures to multiple networks in Italy via a subset of long codes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Vodafone Network in the United Kingdom. This incident has been resolved.

We have fully investigated the SMS delivery issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.