Incident History

The incident has been resolved and User Authentication Identity Gateway API failure increase in the United Kingdom is operating normally.

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States is operating normally.

We have observed a recovery in SMS delivery from Twilio to Sky network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

The incident has been resolved and SMS delivery from Twilio Phone Numbers to MTS network subscribers in Kazakhstan is operating normally.

We have completed our investigation and determined that this event did  result in a subset of  customer's  impact. We have contacted impacted customers to provide additional information about the incident.

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States is operating normally.

The incident has been resolved and SMS delivery from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh is operating normally.

The incident has been resolved and SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan is operating normally.

The incident has been resolved and User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States is operating normally.

The issue affecting messaging pricing callbacks, usage notifications for Billing events and balance updates has been resolved and service is operating normally at this time.