Incident History

We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in Multiple Countries. This incident has been resolved.

Twilio Messaging Insights was degraded for 5 minutes between 11:18 and 11:24 Pacific Time on 12/1/2025. During this period of time customers may have experienced errors loading charts and tables in Messaging Insights. The issue has now been resolved.

We are no longer experiencing SMS delivery delays when sending messages to the Airtel Network in Zambia for a subset of Long Codes. This incident has been resolved

We are no longer experiencing SMS delivery delays when sending messages to the Vivo Network in Brazil for a subset of Longcodes. This incident has been resolved.

We are no longer experiencing outbound call quality issues from a subset of Twilio's Phone Numbers in Brazil. This incident is resolved.

We are no longer experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. This incident has been resolved.

The issue affecting utbound call quality issues from a subset of Twilio's Phone Numbers in Mexico has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to and from multiple small networks in the United States of America and Guam. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to United States via Subset of Shortcodes. This incident has been resolved.

We are no longer experiencing SMS delivery failures to Movicel in Angola. This incident has been resolved.