We are still experiencing SMS delivery delays when sending messages to Claro network in Honduras, however, this would be monitored and updated through the incident: SMS Delivery Delays to Multiple Claro Networks in Central America. This incident has been closed.
We are no longer experiencing SMS delivery delays when sending messages to multiple Claro networks in Nicaragua and Guatemala.. This incident has been resolved.
The issue affecting an increase in voice call disconnects for Flex agents on Flex 2.13.x for the Flex accounts using SSOv2 has been resolved and Flex is operating normally at this time.
Twilio Programable Video was degraded July 18th 12:08 PM (19:08 UTC) At this time some video rooms completion callbacks were lost. The issue has now been resolved.
We are no longer experiencing MMS delivery delays when sending messages to United States of America in Multiple Networks Via a Subset Of Short Codes. This incident has been resolved.