Inbound Message Delivery Failures - Mobile Originated
We are no longer experiencing SMS delivery failures from T-Mobile to a subset of Twilio US phone numbers. This incident has been resolved.
Incident History
Automated Alert: Minimal Customer Impact
We have fully investigated the issue with 5XX errors and latency on Twilio Messaging API, and it was determined that the impact was limited to a small set of customers. All systems are operational.
Call Quality Issues from a Subset of Twilio Phone Numbers to France
Call quality issues from a subset of Twilio phone numbers to France have been resolved and is operating normally at this time.
Subset of Customers Unable To Access Flex Insights Historical Reports
Accessing Flex historical reports is operating normally at this time.
SMS Delivery Delays to MTN Network in Rwanda and Uganda
We are no longer experiencing SMS delivery delays when sending messages MTN Network in Rwanda and Uganda. This incident has been resolved.
SMS Delivery Delays to Megafon Network in Russia
We are no longer experiencing SMS delivery delays when sending messages to Megafon Network in Russia. This incident has been resolved.
A2P Alerting Is Non Functional
We are no longer experiencing issue causing A2P Alerting Non-Functional. This incident has been resolved
Account Security - Three UK API Errors
We are no longer experiencing intermittent issues with regards to Account Security API for Three UK. This incident has been resolved.
SMS Delivery Delays to North Carolina RSA 3 Network in the US
We are no longer experiencing SMS delivery delays when sending messages to North Carolina RSA 3 Network in the US. This incident has been resolved.
SMS Delivery Delays to Etisalat Network in United Arab Emirates
We have fully investigated the SMS delivery delays when sending messages to Etisalat Network in United Arab Emirates issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.