Incident History

Our Engineers are Investigating an Issue with WhatsApp Outbound Messages

We have fully investigated the impact of a retroactive issue with WhatsApp outbound messages issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

1763842350 - 1763843228 Resolved

SMS Delivery Failures To NetOne Network In Zimbabwe

We are no longer experiencing SMS delivery delays when sending messages to NetOne Network In Zimbabwe. This incident has been resolved.

1763797697 - 1763807996 Resolved

Elevated Requests to TaskRouter's Activity List Endpoint

From 16:47 until 17:00 UTC, TaskRouter customers may have encountered spikes in usage of the Activity List endpoint. This issue has been resolved.

1763751803 - 1763751803 Resolved

SMS and MMS Delivery Reports Delays to Verizon Wireless Network in United States of America for a Subset of Short Codes and Toll Free Numbers.

We are no longer experiencing SMS and MMS delivery delays when sending messages to the Verizon Wireless Network in the United States of America for a subset of short codes and Toll Free Numbers.. This incident has been resolved.

1763749202 - 1763798097 Resolved

SMS Delivery Delays to Telefonica Network in Peru

We are no longer experiencing SMS delivery delays when sending messages to Telefonica network in Peru. This incident has been resolved.

1763747014 - 1763763801 Resolved

SMS Delivery Delays to Claro Network in Guatemala, Honduras and Nicaragua

We are no longer experiencing SMS delivery delays when sending messages to Claro network in Guatemala and Honduras. This incident has been resolved.

1763732543 - 1763830957 Resolved

SMS Delivery Report Delays to Telefonica O2 Network in United Kingdom

This incident has been resolved.

1763731752 - 1763732607 Resolved

SMS Delivery Delays and Failures to Multiple networks in French Guiana

We are no longer experiencing SMS delivery delays and failures when sending messages to Multiple networks in French Guiana. This incident has been resolved.

1763718155 - 1763749835 Resolved

SMS Delivery Delays to Orange in Mali

We are no longer experiencing MMS/SMS delivery delays when sending messages to Orange. This incident has been resolved.

1763699336 - 1763715110 Resolved

Webhook Response Error Code 15000

The issue affecting intermittent 15000 errors has been resolved, and the service is functioning normally at this time.

1763676506 - 1763681037 Resolved
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