We have fully investigated the impact of a retroactive issue with WhatsApp outbound messages issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
We are no longer experiencing SMS and MMS delivery delays when sending messages to the Verizon Wireless Network in the United States of America for a subset of short codes and Toll Free Numbers.. This incident has been resolved.
We are no longer experiencing SMS delivery delays and failures when sending messages to Multiple networks in French Guiana. This incident has been resolved.