SMS Delivery Delays and Failures to Claro Network in Dominican Republic
We are no longer experiencing SMS delivery delays when sending messages to Claro Network in the Dominican Republic. This incident has been resolved.
Incident History
Inbound Call Failures to To A Subset Of Phone Numbers In Croatia
The issue affecting inbound calls to Twilio Croatia phone numbers has been resolved, and the service is functioning normally at this time.
SMS Delivery Report Delays to Globe Network in Philippines
We are no longer experiencing delivery report delays to the Globe Network in the Philippines. This incident has been resolved.
SMS Delivery Delays and Failures to Multiple Networks in Multiple Countries
We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in Multiple Countries. This incident has been resolved.
Messaging Insights Degraded Behavior on Cyber Monday
Twilio Messaging Insights was degraded for 5 minutes between 11:18 and 11:24 Pacific Time on 12/1/2025. During this period of time customers may have experienced errors loading charts and tables in Messaging Insights. The issue has now been resolved.
SMS Delivery Delays to Airtel Network in Zambia
We are no longer experiencing SMS delivery delays when sending messages to the Airtel Network in Zambia for a subset of Long Codes. This incident has been resolved
SMS Delivery Delays to Vivo Network in Brazil for a Subset of Longcodes
We are no longer experiencing SMS delivery delays when sending messages to the Vivo Network in Brazil for a subset of Longcodes. This incident has been resolved.
Call Quality Issue to a Subset to Twilio Phone Number in Brazil
We are no longer experiencing outbound call quality issues from a subset of Twilio's Phone Numbers in Brazil. This incident is resolved.
SMS Delivery Delays to Brisanet Network in Brazil
We are no longer experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. This incident has been resolved.
Outbound Call Quality Issues From a Subset of Twilio's Phone Numbers in Mexico
The issue affecting utbound call quality issues from a subset of Twilio's Phone Numbers in Mexico has been resolved, and the service is functioning normally at this time.