PCAP for SIP or Elastic SIP Trunking calls are not available for download via Twilio Console
The issue with PCAP files for SIP has been resolved and is operating normally at this time.
Incident History
SMS Delivery Delays & Failures to Lycamobile Network in Germany
We are no longer experiencing SMS delivery delays when sending messages to Lycamobile Network in Germany. This incident has been resolved.
Our Engineers are Investigating an Issue with Messages Being Incorrectly Sent
Our engineers are currently investigating the customer impact of a retroactive issue with SMS. We will follow up and provide customer impact details within 2 hours.
SMS Delivery Report Delays to Multiple Networks in the United States for a Subset of Short Codes
We are no longer experiencing delivery report delays when sending messages to Multiple Networks in the United States for a Subset of Short Codes.. This incident has been resolved.
MMS Delivery Delays and Failures to Rogers Wireless Network in Canada
We are no longer experiencing MMS delivery delays when sending messages to Rogers Wireless Network in Canada. This incident has been resolved.
SMS Delivery Delays to Brisanet Network in Brazil
We are no longer experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. This incident has been resolved.
SMS Delivery Delays to Claro Network in Colombia
We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Colombia. This incident has been resolved.
SMS Delivery Delays to Surf Telecom Network in Brazil
We are no longer experiencing SMS delivery delays when sending messages to Surf Telecom Network in Brazil. This incident has been resolved.
SMS Delivery Delays To and From Telefonica Network in Chile
We are no longer experiencing SMS delivery delays when sending messages to and from Telefonica Network in Chile. This incident has been resolved.
ECR Upstream Issues
We are still experiencing issues with ECR Upstream Issues, however, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/2mjg0mr2pf29