We are experiencing SMS delivery failures to H3G in United Kingdom of Great Britain and Northern Ireland. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Sender ID Applications for Australia submitted via the New Sender ID Application experience were degraded from 05/07/2025 14:19 PDT to 05/12/2025 14:41:53 PDT. During this period of time, some customers who opted to use this new experience to apply for Sender IDs in Australia were unable to complete their submissions when. The issue has now been resolved.
We are no longer experiencing SMS delivery report delays when sending messages to Verizon Wireless in United States of America. This incident has been resolved.
We have fully investigated the Sender ID issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
We have fully investigated the Programmable Voice issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.