Incident History

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in China over pre-registered sender ID. This incident has been resolved.

We are no longer experiencing SMS Delivery Delays to Zong Network in Pakistan. This incident has been resolved.

Call quality to a subset of Twilio's numbers in Multiple Countries (Puerto Rico, Mexico, United States) is now operating normally.

Call Quality for a subset of Twilio's numbers in Colombia is operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to TDCA network in Afghanistan This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Greece. This incident has been resolved.

We are no longer experiencing SMS delivery failures to multiple countries via long codes & pre-registered sender IDs. This incident has been resolved.

We are no longer experiencing delivery report delays to multiple networks in China over pre-registered sender IDs. This incident has been resolved.

We continue experiencing SMS Delivery Delays and Failures to Onvoy in United States of America via Subset of Shortcodes. We have reached out to all impacted customers individually for further follow-ups.

The incident causing potential issues with events in the segment has been resolved, except for a small number of customers. We are closing this incident and will reach out to these customers individually for further follow-ups.