Incident History

SMS Delivery Delays to Verizon Network In US Via A Subset Of Longcodes and a Subset of Short Codes

We are no longer experiencing SMS delivery delays when sending messages to Verizon Network In US Via A Subset Of Longcodes and a Subset of Short Codes. This incident has been resolved.

1727366035 - 1727389766 Resolved

SMS Delivery Delays to AT&T/UneFon Network in Mexico

We are no longer experiencing SMS delivery delays when sending messages to AT&T/UneFon Network in Mexico. This incident has been resolved.

1727345409 - 1727357707 Resolved

HTTP Requests From Studio Failing

HTTP requests sent from Studio are now operating normally, and this issue has been resolved.

1727328851 - 1727335439 Resolved

SMS Delivery Delays to Claro Network in Dominican Republic

We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Dominican Republic. This incident has been resolved.

1727322026 - 1727355425 Resolved

SMS Delivery Delays to Multiple Networks in Taiwan for a Subset of Long code

Twilio SMS was degraded for 171 minutes between 09:15 and 12:05 Pacific Time on 09/25/2024. During this period of time customers may have experienced delivery Delays to Multiple Networks in Taiwan for a Subset of Long code. The issue has now been resolved.

1727301940 - 1727301940 Resolved

SMS Delivery Delays to RighTel Network in Iran

We are no longer experiencing SMS delivery delays when sending messages to RighTel Network in Iran. This incident has been resolved.

1727299019 - 1727373684 Resolved

SMS Delivery Delays to Claro Network in Brazil

Twilio SMS was degraded for 33 minutes between 12:15 and 12:45 Pacific Time on 09/25/2024. During this period of time customers may have experienced SMS Delivery Delays to Claro Network in Brazil. The issue has now been resolved.

1727298895 - 1727298895 Resolved

SMS Delivery Delays to Etisalat Network in Egypt

We are no longer experiencing SMS delivery delays when sending messages to Etisalat Network in Egypt. This incident has been resolved.

1727293921 - 1727316968 Resolved

MMS Delivery Report Delays to AT&T Network in the US

We are no longer experiencing MMS delivery delays when sending messages to AT&T Network in the US. This incident has been resolved.

1727287706 - 1727309958 Resolved

Programmable Messaging affected

Twilio Programmable Messaging was affected for 1 hour and 22 minutes between 06:41 and 08:03 Pacific Time on 08/25/2024. During this period of time customers may have experienced SMS Delivery Delays and Failures to KDDI Network in Japan for a Subset of Longcodes and Alphanumeric Sender IDs. The issue has now been resolved.

1727285408 - 1727285408 Resolved
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