Incident History

TrustHub, Regulatory Compliance, A2P Compliance, Toll-Free Verification and Short Codes, PN Provisioning, Pricing Page API and Flex Studio Systems are Impacted

The TrustHub, Regulatory Compliance, A2P Compliance, Toll-Free Verification, Pricing Page API, Short Codes system, PN Provisioning, and Flex Studio are fully functional again. This incident has been resolved.

1726907125 - 1726918292 Resolved

Stale Data in Messaging Insights

Twilio Messaging Insights was degraded for 430 minutes between 15:20 Pacific Time on 09/18/2024 and 22:30 Pacific Time on 09/18/2024. During this period of time customers may have seen stale data in Messaging Insights when querying for data in this time range. The issue has now been resolved.

1726865429 - 1726865429 Resolved

SMS Delivery Failures on MobiFone Network in Vietnam

We are no longer experiencing SMS delivery failures sending to MobiFone Network in Vietnam. This incident has been resolved.

1726858436 - 1726906053 Resolved

SMS Delivery Delays to MTN Network in Guinea

We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Guinea. This incident has been resolved.

1726835586 - 1726859328 Resolved

TrustHub, Regulatory Compliance, A2P Compliance, Toll-Free Verification and Short Codes, PN Provisioning, Pricing Page API and Flex Studio Systems are Impacted

The TrustHub, Regulatory Compliance, A2P Compliance, Toll-Free Verification, Pricing Page API, Short Codes system, PN Provisioning, and Flex Studio are fully functional again. This incident has been resolved.

1726829731 - 1726836309 Resolved

SMS Delivery Delays To Kyivstar Network In Ukraine

We are no longer experiencing SMS delivery delays when sending messages to Kyivstar network In Ukraine. This incident has been resolved.

1726791591 - 1726849103 Resolved

SMS Delivery Delays To and From a Subset of Shortcode Numbers in Colombia

We are no longer experiencing SMS delivery delays when sending and receiving messages to Twilio Shortcode Numbers in Colombia. This incident has been resolved.

1726787079 - 1726821994 Resolved

SMS Delivery Delays to Emtel Network in Mauritius

We are no longer experiencing SMS delivery delays when sending messages to Emtel Network in Mauritius. This incident has been resolved.

1726783860 - 1726793827 Resolved

Intelligent Discovery Assistant causes Messaging Insights Console UI page to crash for some of the Messaging accounts

Intelligent Discovery Assistant causes Messaging Insights Console UI page to crash has been resolved and Console is operating normally at this time.

1726761597 - 1726772254 Resolved

SMS Delivery Delays to MTN Network in Uganda

We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Uganda. This incident has been resolved.

1726759726 - 1726771264 Resolved
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