Incident History

We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. This incident has been resolved.

Between 1:04 - 1:06 PM Pacific time on May 1st, 2025, customers requesting to fetch conference instance resources (/Accounts/ACxx/Conferences/CFxx) may have received 503 errors. This incident is resolved.

We are no longer experiencing SMS delivery delays when sending messages to AmericanNet Network in Brazil. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to AT&T Network in the United States. This incident has been resolved.

We are no longer experiencing SMS delivery delays to Claro Network in Brazil. This incident has been resolved.

The issue affecting intermittent API errors returned from the server with Verify Silent Network Auth in the US has been resolved, and the service is functioning normally at this time.

The issue affecting intermittent 502 response codes returned from the server with Verify Silent Network Auth in Indonesia has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to China Unicom Network in China. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Telefonica in Chile via subset of long codes. This incident has been resolved.

We are no longer experiencing /SMS delivery delays when sending messages to Smart in the Philippines. This incident has been resolved.