Twilio Zipwhip Messaging was degraded for 355 minutes between 00:34 and 06:29 Pacific Time on 07/08/2025. During this period of time customers may have experienced toll-free messaging latency. The issue has now been resolved.
The issue affecting intermittent Serverless customers receiving 429 (rate limit) errors when invoking functions has been resolved, and the service is functioning normally at this time.
Twilio Conversations and Sync in the IE1 region was degraded for 4 minutes between 04:18 and 04:22 Pacific Time on 07/07/2025. During this period of time the customers may have experienced higher than normal latency and may have experienced a spike in 5xx errors. The issue has now been resolved.
The issue affecting intermittent SMS delivery delays when sending messages to Phoenix/Voentele Network in Russian Federation has been resolved, and the service is functioning normally at this time.
We are no longer experiencing SMS delivery delays when sending messages to United States Cellular in the United States over a subset of shortcodes. This incident has been resolved.