Incident History

The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Cameroon is operating normally.

The incident has been resolved and SMS delivery from Twilio to Vodafone network subscribers in the United Kingdom is operating normally.

We have fully investigated the SMS delivery delays between a subset of Twilio short codes and multiple networks in Ireland issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

The incident has been resolved and SMS delivery from Twilio to Telekom Srbija network subscribers in Serbia is operating normally.

The incident has been resolved and MMS delivery from Twilio to Cingular Wireless (AT&T) network subscribers in the United States is operating normally.

We are no longer experiencing SMS delivery delays when sending messages to Jazz network subscribers in Pakistan. This incident has been resolved.

Issues with AccSec - Canada API have been resolved and the service is operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to multiple MTN networks across African countries. This incident has been resolved.

We have fully investigated the KYC V4 compliance registration issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

We have fully investigated the Twilio Console permissions issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.