Incident History

SMS Delivery Delays to Twilio Croatia Phone Numbers via Subset of Longcode Numbers

We have fully investigated the SMS delivery delays to Twilio Croatia Phone Numbers via subset of longcode numbers issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

1734692186 - 1734714861 Resolved

SMS Delivery Delays to Yemen Mob. CDMA in Yemen

We have fully investigated the SMS Delivery Delays to Yemen Mob. CDMA in Yemen, and it was determined that there is no noticeable customer impact. All systems are operational.

1734656952 - 1734658602 Resolved

SMS Delivery Delays and Failures to Orange Network in Ivory Coast

We are no longer experiencing SMS Delivery Delays and Failures to Orange Network in Ivory Coast. This incident has been resolved.

1734655425 - 1734733487 Resolved

SMS Delivery Delays and Failures to Movicel Network in Angola

We are no longer experiencing SMS delivery delays and failures when sending messages to Movicel Network in Angola. This incident has been resolved.

1734651816 - 1734669734 Resolved

SMS delivery delays to TeleTalk Network in Bangladesh

We are no longer experiencing delivery delays to TeleTalk Network in Bangladesh. This incident has been resolved.

1734649157 - 1734920381 Resolved

SMS Delivery Delay To Tat Telecom & Mir Telecom Network In Russia

We are no longer experiencing SMS delivery delays when sending messages to Tat Telecom & Mir Telecom Network in Russia. This incident has been resolved.

1734577680 - 1734641122 Resolved

Proxy API Causing 5XX Errors Across Various Programmable Voice Resources

Twilio Proxy API was degraded for 30 minutes between 10:51 pm – 11:21 pm Pacific Time on 12/13/2024. During this period of time customers may have experienced 5XX Response Codes across various Programmable Voice resources. The issue has now been resolved.

1734565547 - 1734565547 Resolved

SMS Delivery Delays to MTN Network in Nigeria

We are no longer experiencing SMS delivery delays when sending messages o MTN Network in Nigeria. This incident has been resolved.

1734555592 - 1734565861 Resolved

SMS Delivery Delays to AT&T Network in United States of America via Subset of Shortcodes

We are no longer experiencing SMS delivery delays when sending messages to to AT&T Network in United States of America via Subset of Shortcodes. This incident has been resolved.

1734552622 - 1734569043 Resolved

AccSec API Errors to the Netherlands

Twilio AccSec API was degraded for 30 minutes between 09:10 PST - 09:40 PST Pacific Time on 12/18/2024. During this period of time customers may have experienced issues with our AccSec API in the Netherlands. The issue has now been resolved.

1734551607 - 1734553662 Resolved
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