Incident History

Platform Webhooks Internal Errors

We are still experiencing issues with Platform webhooks internal errors, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/2mjg0mr2pf29

1760973331 - 1760973331 Resolved

SMS Delivery Delays and Failures to AT&T Network in the US for a Subset of 10 Digit Long Codes

We are no longer experiencing SMS delivery delays and failures to AT&T network in the US for a subset of 10 digit long codes. This incident has been resolved.

1760972396 - 1760996124 Resolved

Issues With A2P API

We are still experiencing issues with A2P API, however, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/2mjg0mr2pf29

1760967784 - 1760967912 Resolved

EC2 Limits

We are still experiencing issues with EC2, however, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/2mjg0mr2pf29

1760966458 - 1760966458 Resolved

Sync - Unable to Orchestrate Updates

We are still experiencing issues with Sync, however, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/2mjg0mr2pf29

1760964572 - 1760964927 Resolved

Elevated Errors Affecting Multiple Products

All Twilio services impacted by the AWS outage affecting the US-1 Region have recovered and are operating as intended. This incident has been resolved.

1760945208 - 1761001706 Resolved

Video Rooms, Video Recordings and Media Compositions are down

We are still experiencing issues with Video Rooms, Video Recordings and Media Compositions are down, however, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/2mjg0mr2pf29

1760945206 - 1760949231 Resolved

Event Streams cannot create new subscriptions or sinks

We are still experiencing issues with Event Streams cannot create new subscriptions or sinks, however, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/2mjg0mr2pf29

1760944787 - 1760949579 Resolved

Stargate 500

This incident has been resolved.

1760944516 - 1760949650 Resolved

Studio: 5xx from Workflow Gateway and Workflow Engine

We are still experiencing issues with Studio: 5xx from Workflow Gateway and Workflow Engine, however, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/2mjg0mr2pf29.

1760944190 - 1760949715 Resolved
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