Incident History

SMS Delivery Delay and Failures to Dish Network in the United States of America via a subset of Longcode

We are no longer experiencing SMS delivery delays and failures to Dish Network in the United States of America via a subset of longcodes. This incident has been resolved.

1744001831 - 1744065018 Resolved

SMS Delivery Delays to MTN Network in Nigeria

We are no longer experiencing MMS/SMS delivery delays when sending messages to MTN Network in Nigeria. This incident has been resolved.

1743938879 - 1743956199 Resolved

Twilio Messaging API Affected

Twilio Messaging API was degraded for 19 minutes between 09:17 and 09:36 Pacific Time on 04/05/2025. During this period of time, customers may have experienced SMS Delivery Delays to Multiple Carriers in India from a subset of Short Codes. The issue has now been resolved.

1743873711 - 1743873711 Resolved

SMS Delivery Delays to Mascom in Botswana

We are no longer experiencing MMS/SMS delivery delays when sending messages to Mascom in Botswana. This incident has been resolved.

1743843024 - 1743867161 Resolved

SMS Delivery Delays To Claro Network In Brazil

We are no longer experiencing SMS delivery delays when sending messages to Claro Network In Brazil. This incident has been resolved.

1743779656 - 1743882740 Resolved

Customers Unable to Select Business Profile When Applying for a Sender ID

Twilio Console Sender IDs was degraded for 24 hours between 3:00pm, April 2nd and 2:46 PM April 3rd Pacific Time During this period of time customers may have experienced not being able to select Business Profile when applying for a Sender ID. The issue has now been resolved.

1743719980 - 1743719980 Resolved

Call Failures From Canadian Network Subscribers to a Subset of Twilio Toll Free Numbers

The issue affecting inbound calls to Twilio Canadian Toll Free numbers has been resolved, and the service is functioning normally at this time.

1743714004 - 1743725806 Resolved

Call Failures From US Network Subscribers to a Subset of Twilio's Toll Free Numbers

The issue affecting US Network Subscribers to a subset of Twilio Toll-free Numbers has been resolved, and the service is functioning normally at this time.

1743708197 - 1743719405 Resolved

SMS Delivery Delays to O2 in Czech Republic

Delay in messaging delivery to 02 in Czech Republic has been resolved and receiving messages is operating normally at this time.

1743703182 - 1743714477 Resolved

A Short Latency Spike in Flex Resulted in a Few Errors Orchestrating Tasks and Meetings. Less Than 15 Errors Were Observed.

We are no longer experiencing an issue on a short latency spike in Flex resulted in a few errors orchestrating tasks and meetings. This incident has been resolved.

1743702998 - 1743703476 Resolved
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