Incident History

We are no longer experiencing SMS delivery delays when sending messages to Movitel Network in Mozambique. This incident has been resolved.

Twilio MMS and OTT messages were degraded for 8 minutes between 1:31 p.m. and 1:38 p.m. Pacific Time on January 30, 2025. During this time approximately 110k message requests errored with "5xx". The issue has now been resolved.

Twilio Programmable Messaging Logs was degraded for 13 minutes between 03:59 and 04:12 Pacific Time on 01/30/2025. During this period of time Messaging Logs functionality in the Console and in the API was degraded. The issue has now been resolved.

We are no longer experiencing SMS delivery failures to Telus Network in Canada Over a Subset of Shortcode. This incident has been resolved.

We've become aware of a potential issue with SMS Delivery Failures to Telus Network in Canada Over a Subset of Shortcode. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

We are no longer experiencing SMS Delivery Failures to United States Cellular Corp in United States of America Over a Subset of Shortcode. This incident has been resolved.

We are experiencing SMS Delivery Failures to United States Cellular Corp in United States of America Over a Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

We are no longer experiencing SMS and MMS Delivery Report Delays to T-Mobile Network in US Over a Subset of Short Code,Toll Free & Long Code. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to TelCel in Mexico via Domestic Pre-Registered Send ID. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to MTN in Nigeria. This incident has been resolved.