Incident History

We are no longer experiencing SMS delivery delays when sending messages to Small Networks in US via a subset of Short Codes. This incident is resolved.

We are no longer experiencing SMS delivery delays when sending messages to Liberty Mobile Network in Puerto Rico via a subset of Short Codes. This incident is resolved.

We are no longer experiencing SMS delivery when sending to Ditto Network in Philippines. This incident is resolved.

We are no longer experiencing SMS delivery failures towards Multiple Networks in Brazil for a Subset of Registered SenderIDs. This incident has been resolved.

We were experiencing MMS/SMS Delivery Failures to Multiple Networks in France & French Overseas Territories during the following timeframe: 2025-12-02 13:06 UTC to 2025-12-02 13:36 UTC

This incident has since been resolved and we are no longer experiencing MMS/SMS delivery failures to Multiple Networks in France & French Overseas Territories. This incident has been resolved.

Between 8:37 AM and 8:39 AM PST, some customers may have encountered errors when attempting to create new media stream sessions. Only a small number of users were affected, and any sessions that were already active during this time were not impacted.

We are no longer experiencing MMS delivery delays when sending messages to multiple networks in the US over a subset of short codes. This incident has been resolved.

We are no longer experiencing MMS delivery delays when sending messages to GCI-Chat in the United States of America for a subset of long codes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages when sending messages to Ufone in Pakistan. This incident has been resolved.

We are no longer experiencing SMS delivery reports issues from Twilio Long codes at this time. This incident has been resolved.