Incident History

SMS Delivery Delays to MTN in Nigeria

We are no longer experiencing SMS delivery delays when sending messages to MTN in Nigeria. This incident has been resolved.

1738186667 - 1738199444 Resolved

Call Failures to a Subset of Twilio Spain Phone Numbers

The issue affecting inbound calls to Twilio Spain phone numbers has been resolved, and the service is functioning normally at this time.

1738183098 - 1738201710 Resolved

E2E Tests Are Failing for Mobile Client in AU1

The issues causing failure for E2E tests for mobile client in AU1 have been resolved and the service is operating normally at this time.

1738180567 - 1738181771 Resolved

SMS Delivery Delays to Ooredoo in Algeria

We are no longer experiencing SMS delivery delays to Ooredoo in Algeria. This incident has been resolved.

1738167133 - 1738169653 Resolved

Calls Failures to a Subset of Twilio's Number in Sweden

The issue affecting inbound calls to Twilio Sweden in a subset of Twilio's Sweden numbers has been resolved, and the service is functioning normally at this time.

1738163068 - 1738172604 Resolved

SMS Delivery Delays to CTBC Cellular SA (CTBC) in Brazil

We are no longer experiencing SMS delivery delays when sending messages to CTBC Cellular SA (CTBC) in Brazil. This incident has been resolved.

1738150042 - 1738390625 Resolved

SMS Delivery Failures To and From Subscribers in United States of America and Canada

We are no longer experiencing SMS Delivery Failures To and From Subscribers in the United States of America and Canada. This incident has been resolved.

1738131792 - 1738160341 Resolved

SMS Delivery Delays to Multiple Networks in Brazil

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Brazil. This incident has been resolved.

1738115813 - 1738122563 Resolved

Error When Accessing Twilio Messaging Compliance Brands on the Twilio Console

The issue with the Twilio Console on our Messaging Compliance page has been resolved and the service is operating normally at this time.

1738095339 - 1738193795 Resolved

Our Engineers are Investigating an Issue with Retro Edge 503 errors impacting Studio

Twilio Studio was degraded for 2 minutes between 10:31 and 10:32 Pacific Time on 01/28/2025. During this period of time customers may have experienced 503 errors. The issue has now been resolved.

1738090504 - 1738090916 Resolved
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