Incident History
We have fully investigated the Twilio Accounts not reactivating after successfully adding funds to the Account issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
1773272232 - 1773273322
Resolved
Twilio customers are no longer experiencing User Authentication Identity API errors for XL Axiata in Indonesia.This incident has been resolved.
1773270738 - 1773282291
Resolved
We are no longer experiencing SMS delivery delays when sending messages to Telekom in South Africa. This incident has been resolved.
1773239794 - 1773270316
Resolved
All accounts affected by the suspension error have now been reactivated, and the issue has been resolved. Systems are operating normally at this time.
1773239394 - 1773251532
Resolved
We are no longer experiencing SMS Delivery Receipt Delays from Twilio to Vodacom network subscribers in South Africa. This incident has been resolved.
1773232811 - 1773246269
Resolved
We are no longer experiencing SMS delivery delays and failures from Twilio to Evatis network subscribers in Djibouti. This incident has been resolved.
1773211955 - 1773228506
Resolved
We are no longer experiencing SMS delivery delays to and from a subset of Twilio Long Codes in Portugal. This incident has been resolved.
1773192216 - 1773209532
Resolved
We have resolved the issue with some customers in India receiving 480 for Outbound Calls. Outbound calls are operating normally at this time.
1773155198 - 1773965886
Resolved
The incident has been resolved and SMS delivery between Twilio and affected networks in Germany is operating normally.
1773151881 - 1773163059
Resolved
We are no longer experiencing SMS delivery delays when sending messages to Orange network subscribers in Cameroon. This incident has been resolved.
1773148066 - 1773189199
Resolved