Incident History

The issue with the Twilio Console on our Messaging Compliance page has been resolved and the service is operating normally at this time.

Twilio Studio was degraded for 2 minutes between 10:31 and 10:32 Pacific Time on 01/28/2025. During this period of time customers may have experienced 503 errors. The issue has now been resolved.

We have fully investigated the retro edge 503 errors impacting Studio issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

We are no longer experiencing SMS delivery delays when sending messages to 9mobile Network in Nigeria. This incident has been resolved.

We are no longer experiencing MMS delivery delays when sending messages to T-Mobile Network. This incident has been resolved.

Twilio Console Search was degraded for 36 minutes between 9:46 AM and 10:22 AM Pacific Time on 01/27/2025. During this period of time, customers may have experienced no results for the queries provided in the seach box. The issue has now been resolved.

We have fully investigated the SMS issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in the United States of America. This incident has been resolved.

We have fully investigated the Inbound Message delay issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

The issue causing call failures to Twilio from Norway has been resolved, and the service is functioning normally at this time.