Incident History

Situation where Twilio users were experiencing issues loading their Account Dashboard within the Twilio Console has been resolved and this is operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Algar Telecom Network in Brazil. This incident has been resolved.

We are no longer experiencing SMS delivery failures to Telecall Network In Brazil. This incident has been resolved.

We are no longer experiencing SMS delivery delays and failures to multiple networks in United States of America via subset of short codes. This incident has been resolved.

HTTP Errors on Functions and Assets pages have been resolved and pages are operating normally at this time.

We are no longer experiencing SMS delivery failures to to Viettel Network In Burundi. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Movistar Network In Venezuela. This incident has been resolved.

Twilio Conversations in ie1 was degraded between 01:21:00 and 01:31:30 UTC, on 01/20/2025 in ie1. During this period of time, customers may have experienced delayed/missed real-time updates. This issue has been resolved.

We are no longer experiencing SMS delivery failures on Multiple Messaging Providers. This incident has been resolved.

Twilio Conversations in ie1 was degraded for 7 minutes between 21:28:30 and 21:36:30 UTC, on 01/20/2025. During this period of time customers may have experienced delayed/missed real-time updates. The issue has now been resolved.