Twilio Verify was degraded for 28 minutes between 21:50:49 and 22:18:16 UTC Pacific Time on 09/05/2025. During this period of time customers may have experienced an increase in HTTP 500 and 503 codes and latencies on the Verifications API. The issue has now been resolved.
We are no longer experiencing SMS delivery report delays when sending to Surf Telecom in Brazil via subset of longcodes. This incident has been resolved.
We are no longer experiencing SMS delivery delays when sending messages to Djibouti Telecom network. This incident has been resolved.
We are no longer experiencing SMS delivery delays when sending messages to Smart in Philippines. This incident has been resolved.
For a few dormancy restrictions such as token rotation & suspension, non-owners did not receive an email over the last 8 months. The issue has now been resolved.
The issue affecting inbound calls to Twilio Phone Numbers in Australia has been resolved, and the service is functioning normally at this time.
The issue affecting inbound calls to Subset of Twilio Brazil Phone Numbers has been resolved, and the service is functioning normally at this time.
We are no longer experiencing SMS delivery delays SMS delivery when sending messages to multiple small networks in the United States for a subset of short codes. This incident has been resolved.
We are no longer experiencing SMS delivery delays when sending messages from long codes to Bouygues Telecom in France. This incident has been resolved.
We are no longer experiencing SMS delivery delays when sending messages to Correios and Surf Telecom Networks in Brazil. This incident has been resolved.