Issue with inbound call failures for US region
This incident has been resolved.
Incident History
Issue with Zoom Phone One Way Audio Outbound Call Quality in LATAM
This incident has been resolved.
Issue with Zoom Phone outbound calls in Europe.
On 1/21/2025 from 07:00 UTC to 13:57 UTC, a subset of Zoom Phone users might have experienced outbound call issue in Europe region. We have mitigated the issue and the incident has been resolved.
Issue with Zoom Phone inbound calls for Mexico and Panama numbers
On 1/17/2025 from 18:26 UTC to 21:48 UTC, a subset of users may experienced inbound call issues with Mexico and Panama numbers on Zoom Phone. We have fixed this issue and the incident has been resolved.
Issue with Enable Nested app authentication for Outlook Add-in SSO
This incident has been resolved.
Issues with Zoom services in São Paulo
On 1/17/2025 from 17:40 UTC to 17:47 UTC, users will have experienced issues in São Paulo region. We have fixed this issue and the incident has been resolved.
Issue with Live Meeting Dashboard
This incident has been resolved.
Issue with Live Meeting Dashboard and Webhooks
This incident has been resolved.
Users in India & Canada may have experienced issues accessing AIC services
On 1/9/2025 from 6:25 UTC to 7:59 UTC, users in India & Canada may have experienced issues accessing AIC services. We have fixed this issue and the incident has been resolved.
Issue with Zoom Contact Center
This incident has been resolved.