Between 13:00 UTC on March 6th and 20:00 UTC on March 7th, some customers in the US region may have intermittently experienced out-of-date views for dashboards and UIs which rely on entity tags. Existing alert notifications were not impacted; however, some customers may have been unable to edit or view alert conditions related to entity tags.
We have investigated and resolved this interruption and the above services have returned to normal operation.
Between 16:15 UTC and 17:25 UTC on February 23rd, some customers in the US region may have experienced errors when running NRQL queries or when accessing reports or parts of the New Relic UI.
We have investigated and resolved this interruption and the above services have returned to normal operation.
After investigation, our teams have determined that there has not been a service interruption and services should be operating normally. We strive to balance customer notification speed and investigation into events.
Between 16:47 UTC and 17:57 UTC on February 14, some customers in the US and EU regions may have experienced New Relic UI Delays and Irregularities We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Between 15:30 UTC and 17:52 UTC on February 13th, some customers in the US region may have experienced delayed or false alert notifications for all data types.
We have investigated and resolved this interruption and the above services have returned to normal operation.
Between 06:07 UTC and 06:35 UTC on February 13th, some customers in the US region may have experienced the New Relic One UI returning errors or not loading as expected.
We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Between 15:55 UTC and 16:22 UTC on January 30th, some customers in the US region may have experienced errors during login and intermittent permissions or account-related errors when navigating the UI.
We have investigated and resolved this interruption and the above services have returned to normal operation.
Between 11:50 UTC - 13:24 UTC on January 24th, some customers in the US and EU regions may have experienced a delay in the display of data for new Entities reporting data to New Relic for the first time. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Between 01:00 UTC and 08:00 UTC on January 21st, some customers in the US and EU regions may have experienced missing or delayed infra-metrics for Azure integrations as well as delayed or missing alert notifications for related data.
To prevent our customers from receiving a high volume of false positive alert notifications, notifications for affected data were temporarily suppressed during this time.
Between 08:23 UTC and 13:44 UTC on January 11th, some customers in the EU region may have experienced delayed, false-positive, or missing alert notifications for all alertable data types. We have investigated and resolved this interruption and the above services have returned to normal operation.