Between 07:30 UTC and 11:10 UTC on July 31st, some customers in the EU region may have experienced UI Irregularities. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Between 21:30 UTC and 22:12 UTC on July 17th, some customers in the US region may have experienced with browser data availability in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.
We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Between 19:00 UTC and 20:20 UTC on July 6th, some customers in the EU region may have experienced delayed Synthetics check results and delayed alert notifications.
We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Between 18:30 to 18:52 UTC on June 24th, some customers in the US/EU region may have experienced 404 errors when accessing the "All Entities" UI. We resolved this interruption and the above services have returned to normal operation.
Between 12:36 UTC and 2:45 UTC on June 8th, some customers in the US region may have experienced delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.
We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Between 23:15 UTC May 13 and 14:30 UTC May 14, some customers in the US and EU regions may have experienced Synthetics irregularities. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Between 14:55 UTC and 20:38 UTC on May 5th, some customers in the EU region may have experienced the APM UI returning errors or not loading as expected. Data ingest and alert notifications were not impacted.
We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Between 13:00 UTC on March 6th and 20:00 UTC on March 7th, some customers in the US region may have intermittently experienced out-of-date views for dashboards and UIs which rely on entity tags. Existing alert notifications were not impacted; however, some customers may have been unable to edit or view alert conditions related to entity tags.
We have investigated and resolved this interruption and the above services have returned to normal operation.
Between 16:15 UTC and 17:25 UTC on February 23rd, some customers in the US region may have experienced errors when running NRQL queries or when accessing reports or parts of the New Relic UI.
We have investigated and resolved this interruption and the above services have returned to normal operation.
After investigation, our teams have determined that there has not been a service interruption and services should be operating normally. We strive to balance customer notification speed and investigation into events.