On Call Engineers are Investigating an issue
We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Incident History
AccSec - Canada API Errors - A1-BasicIdentityVerification
The issue affecting with AccSec - Canada API Errors. has been resolved, and the service is functioning normally at this time.
SMS Delivery Reports Delay to TNM Network in Malawi
We are no longer experiencing SMS delivery delays when sending messages to TNM Network in Malawi. This incident has been resolved.
SMS Delivery Delays to Hi3G in Italy
We are no longer experiencing SMS delivery delays when sending messages to Hi3G in Italy. This incident has been resolved.
SMS Delivery Delays and Failures to Orange in Israel
We are no longer experiencing SMS delivery delays and failures when sending messages to Orange in Israel. This incident is now resolved.
Errors receiving WhatsApp media messages
Between 10:49 and 11:00 AM Pacific, customers may have experienced errors receiving WhatsApp media messages. This incident has been resolved.
On call engineers are investigating an issue with support assistants
This issue has been resolved and support assistants are operating normally at this time.
SMS Delivery Delays to Movicel in Angola
We are no longer experiencing SMS delivery delays when sending messages to Movicel in Angola. This incident has been resolved.
SMS Delivery Delays From and To United States Cellular Corp. in United States of America
We are no longer experiencing SMS delivery delays when sending to and receiving messages from United States Cellular Corp. in United States of America. This incident has been resolved.
WhatsApp Auth Messages Failures
We are no longer experiencing delivery failures when sending WhatsApp authentication template messages. This incident has been resolved.