Incident History

We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Colombia. This incident has been resolved.

We have fully investigated the issue affecting Flex, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

We are no longer experiencing SMS delivery delays and failures when sending messages to Yemen Mobile Network in Yemen. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in the United States. This incident has been resolved.

We are no longer experiencing SMS delivery failures to to Kazakhstan MTS Network. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to AT&T in Mexico for a subset of short codes. This incident has been resolved.

Twilio Messaging was degraded for 4 minutes between 08:00 and 08:04 Pacific Time on 10/15/2024. During this period of time customers may have experienced 500 errors after a timeout when sending messages. The issue has now been resolved.

We are no longer experiencing SMS delivery delays when sending messages from Denmark numbers to a subset of Twilio Numbers. This incident has been resolved.

We are no longer experiencing MMS/SMS delivery delays when sending messages to Smart Network in Philippines. This incident has been resolved.

Account creation issue has been resolved and Twilio Flex is operating normally at this time.