Incident History

The issues with AccSec - Indonesia Indosat API errors has been resolved and the service is operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Telecall Network in Brazil via Subset of Short Codes. This incident has been resolved.

We are no longer experiencing SMS delivery report delays when sending messages to T-Mobile Network in the United States via Subset of Toll Free Numbers. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Brazil. This incident has been resolved.

The Twilio Programmable Messaging API was partially degraded for 3 minutes between April 1, 9:01 PST and 9:04 PST. Customers sending a MMS message may receive 5xx's in API responses during this time. This issue has now been resolved.

We have fully investigated the dead air calls and increased 404s issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

We are no longer experiencing MMS delivery failures to Verizon Wireless in United States of America via a Subset of Shortcodes. This incident has been resolved.

Issue with subaccount closures failing due to timeouts has been resolved and is operating normally at this time.

We are no longer experiencing SMS delivery failures when sending messages to to multiple networks in South Africa. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Etisalat/TeleCel/Moov in Niger. This incident has been resolved.