Incident History

We are no longer experiencing SMS delivery delay to MTN in Nigeria . This incident has been resolved.

The incident has been resolved, except for a small number of customers. We have escalated the issue to the involved handset operator for further investigation. We are closing this incident and will reach out to these customers individually for further follow-ups.

We are no longer experiencing SMS Delivery Delays to Shelcomm in United States of America. This incident has been resolved.

We are no longer experiencing message delivery delays reports when sending to Movicel in Angola. This incident has been resolved.

We are no longer experiencing SMS Delivery Delays to Ooredoo Network In Tunisia. This incident has been resolved.

The Twilio Programmable Messaging API was partially degraded starting from Oct 08th, 2025, 15:14:50 PST and ending at 15:15:00 PST. During this period of time, customers sending messages may have received elevated volumes of 5xx's in API responses. This issue has now been resolved.

We are no longer experiencing MMS Delivery Failures to Verizon Network in US via a subset of Short Codes. This incident has been resolved.

We are no longer experiencing SMS delivery failures to Airtel Network in Niger. This incident has been resolved.

We are no longer experiencing delivery report delays when sending messages to multiple networks in Italy. This incident has been resolved.

The issue affecting inbound calls to Twilio Numbers In Norway. has been resolved, and the service is functioning normally at this time.