Incident History

SMS Delivery Delays to Multiple Networks in Mexico via Subset of Shortcodes and Pre-Registered Sender-ID

We are no longer experiencing SMS Delivery Delays to Multiple Networks in Mexico via Subset of Shortcodes and Pre-Registered Sender-ID. This incident has been resolved.

1733282669 - 1733331527 Resolved

AWS Kinesis Event Stream Delivery Interruption

The issue related to delivering events through Kineses in the Event Streams has been resolved and is operating normally at this time.

1733282162 - 1733285817 Resolved

On Call Engineers are Investigating an issue with Flex CoPilot Team unable to find Conversations for Wrap Up

We have fully investigated the Flex Copilot Team unable to find conversations for wrap up issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

1733266829 - 1733267658 Resolved

SMS Delivery Delays to Multiple Networks in New Zealand

We are no longer experiencing issues with SMS delivery delays to multiple networks in New Zealand for a subset of Twilio numbers. This incident has been resolved.

1733260559 - 1733271085 Resolved

On Call Engineers are Investigating an issue with GitHub

We have fully investigated the GitHub issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

1733256391 - 1733256566 Resolved

Inbound Call Failure To A Subset Of Twilio Phone Numbers In El Salvador

The issue affecting inbound calls To A Subset Of Twilio Phone Numbers In El Salvador has been resolved, and the service is functioning normally at this time.

1733248602 - 1733281012 Resolved

SMS Delivery Delivery Receipts delays to Multiple networks in Italy

We are no longer observing SMS Delivery Receipts delays when sending messages to multiple networks in Italy. This issue is now resolved.

1733237585 - 1733247122 Resolved

SMS Delivery Delays to MyTel in Myanmar

We are no longer experiencing SMS delivery delays when sending messages to MyTel network in Myanmar. This incident has been resolved.

1733237177 - 1733409629 Resolved

SMS Delivery Delays to Bouygues Telecom in France

We are no longer experiencing delays when sending messages to Bouygues Telecom in France. This issue is now resolved.

1733228137 - 1733245197 Resolved

SMS Delivery Delays and Failures to CAMTEL Network in Cameroon

We are no longer observing SMS delivery delays and failures when sending messages to CAMTEL network in Cameroon. This issue is resolved.

1733217263 - 1733236338 Resolved
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