Incident History

SMS Delivery Delays to Syriatel Network in Syrian Arab Republic

We are no longer experiencing MMS/SMS delivery delays when sending messages to Syriatel network in Syrian Arab Republic. This incident has been resolved.

1738590328 - 1738631704 Resolved

[Retro Sync Insights failures] Affected

Flex UI Teams View was degraded for 11 minutes between 12:05 and 12:16 UTC Time on 03/02/2025. During this period of time customers wouldn't be able to create filters on Flex UI Teams View. However, there was no impact on already existing filters and UI would have worked as expected, unless there was any new filter created by the supervisor.

1738587958 - 1738589187 Resolved

SMS Delivery Delay to Moldcell Network in Moldova

We are no longer experiencing SMS delivery delays when sending messages to Moldcell Network in Moldova. This incident has been resolved.

1738575813 - 1738586497 Resolved

SMS Delivery Delays to Mobicom in Mongolia

We are no longer experiencing SMS delivery delays when sending messages to Mobicom in Mongolia. This incident has been resolved.

1738570071 - 1738589350 Resolved

SMS Delivery Delays To Smart Network In Philippines

We are no longer experiencing SMS delivery delays when sending messages to Smart Network In Philippines. This incident has been resolved.

1738553021 - 1738562505 Resolved

TNX US2 Incident

We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

1738550153 - 1738551548 Resolved

SMS Delivery Delays to Fastweb Network in Italy

We are no longer experiencing SMS delivery delays when sending messages to Fastweb Network in Italy. This incident has been resolved.

1738535015 - 1738574362 Resolved

SMS Delivery Delays to Multiple Networks in Nepal

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Nepal. This incident has been resolved.

1738512973 - 1738530544 Resolved

SMS Delivery Delays to United Kingdom of Great Britain and Northern Ireland Subset of Twilio numbers

We are no longer experiencing SMS delivery delays when sending messages to United Kingdom of Great Britain and Northern Ireland Subset of Twilio numbers. This incident has been resolved.

1738494609 - 1738512282 Resolved

Issue purchasing Japan National numbers (+8150 prefix) via Console and API.

This issue has been resolved Customers are able to purchase Japan National numbers (+8150 prefix) via Console and API

1738488837 - 1738500918 Resolved
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