Incident History

We are no longer experiencing SMS delivery delays when sending messages to Telikom Network in Papua New Guinea. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in New Zealand. This incident has been resolved.

Twilio Flex, including Task Router, was degraded for 10 minutes between 11:19 AM and 11:29 AM Pacific Time on 11/18/2024. During this period of time customers may have experienced issues related to initiating, routing, and wrapping up calls. The issue has now been resolved.

We are no longer experiencing MMS delivery failures to AT&T Network in the US for a Subset of Short Code and Toll Free Numbers. This incident has been resolved.

We are no longer experiencing SMS delivery delays to multiple destinations via a subset of alphanumeric sender ID's and longcodes. The incident has been resolved.

We are no longer experiencing SMS delivery receipt delays to Yemen mobile network in Yemen. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Multiple Claro Network to Multiple Destinations. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to NRJ in France. This incident has been resolved.

We are no longer experiencing Call Failure To and From Twilio Phone Numbers In Croatia. This incident has been resolved.

We are no longer experiencing MMS/SMS delivery delays when sending messages to CTBC Celular SA (CTBC) in Brazil. This incident has been resolved.