Incident History

The issue affecting call failures to a subset of Twilio Portugal phone numbers has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Glo Mobile Network In Nigeria. This incident has been resolved.

The TrustHub, Regulatory Compliance, A2P Compliance, Toll-Free Verification, Pricing Page API, Short Codes system, PN Provisioning, and Flex Studio are fully functional again. This incident has been resolved.

Twilio Messaging Insights was degraded for 430 minutes between 15:20 Pacific Time on 09/18/2024 and 22:30 Pacific Time on 09/18/2024. During this period of time customers may have seen stale data in Messaging Insights when querying for data in this time range. The issue has now been resolved.

We are no longer experiencing SMS delivery failures sending to MobiFone Network in Vietnam. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Guinea. This incident has been resolved.

The TrustHub, Regulatory Compliance, A2P Compliance, Toll-Free Verification, Pricing Page API, Short Codes system, PN Provisioning, and Flex Studio are fully functional again. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Kyivstar network In Ukraine. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending and receiving messages to Twilio Shortcode Numbers in Colombia. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Emtel Network in Mauritius. This incident has been resolved.