Incident History

We are no longer experiencing SMS Delivery Delays to Viettel in Burundi. This incident has been resolved.

We are no longer experiencing MMS/SMS delivery failures to Novatel in Slovenia via a subset of longcodes & alphanumeric numbers. The incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to the Telenor Network in Pakistan. The incident has been resolved.

We are no longer experiencing SMS delivery failures when sending to the Naxtel network in Azerbaijan. This incident has been resolved.

The issue affecting inbound calls to Twilio Israel phone numbers has been resolved, and the service is functioning normally at this time.

We are no longer experiencing failures when sending RCS messages to AT&T phone numbers added to the Sender as a test device. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to MTN Nigeria. This incident has been resolved.

Twilio WhatsApp was degraded for 1 hour 26 minutes between 14:10 and 15:36 Pacific Time on 08/06/2025. During this period of time customers may have experienced delays in sending WhatsApp messages. The issue has now been resolved.

We are no longer experiencing SMS delivery failures to multiple networks in the United States of America. This incident has been resolved.

We are no longer experiencing MMS/SMS delivery failures when sending messages to the MTN Network in Ivory Coast. This incident has been resolved.