Incident History

We are no longer experiencing SMS delivery failures to Nuevatel Network in Bolivia. This incident has been resolved.

We are no longer seeing an increase in latency and errors in Sync Platform which could lead to latency in receiving updates to applications using Conversations SDK, Sync SDK and Flex SDK. This issue is now resolved.

We are no longer seeing SMS delivery delays when sending messages to DigiTel C.A. Network in Venezuela (Bolivarian Republic). This incident is now resolved.

Audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia is now operating normally. This issue is now resolved.

We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in Chile via Subset of Longcodes. This incident has been resolved.

We are no longer experiencing SMS delivery to 9Mobile Network In Nigeria. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to a Subset of Twilio Long Codes & Short Codes to Multiple Networks in US and Canada. This incident has been resolved.

Small number of audit events lost in au1/ie1. The issue has now been resolved.

We are no longer experiencing SMS Delivery Delays to Orange Network in Cameroon. This incident has been resolved.

Our engineers have monitored the fix and confirmed the issue with degraded audio quality for Voice Calls to a Subset of Twilio Landline Numbers in Colombia has been resolved. All services are now operating normally at this time.