Incident History

We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Brazil.. This incident has been resolved.

The Twilio Programmable Messaging API was partially degraded for 1 minute on May 26, 2025 between 16:05 PST and 16:06 PST. During this period of time, customers may have received elevated volumes of 5xx's in API responses. This issue has now been resolved.

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in the US. This incident has been resolved.

en-US Language issue has been resolved and Conversational Voice Intelligence Services via Console is operating normally at this time.

We are no longer experiencing MMS/SMS delivery delays when sending messages to MTN Network in Ghana. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to MTN in Nigeria. This incident has been resolved.

We are experiencing SMS delivery failures sending to KPN Network in Netherlands. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

We are no longer experiencing SMS delivery failures when sending messages to KPN Network in Netherlands. This incident has been resolved.

We are no longer experiencing SMS delivery failures to Syriatel Network in Syria. This incident has been resolved.

We are no longer experiencingSMS delivery delays when sending messages to MTN Network in Nigeria and Benin. This incident has been resolved.