Incident History

The incident has been resolved and SMS delivery between a subset of Twilio Long Codes and affected networks in Chile is operating normally.

We are no longer experiencing SMS delivery delays when sending messages to the United Kingdom to a subset of Twilio Long Codes. This incident has been resolved.

The incident has been resolved and Retrieving Debug Events is operating normally.

We are no longer experiencing SMS delivery receipts from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. This incident has been resolved.

We are no longer experiencing User Authentication Identity API High Latency for Verizon in United States. This incident has been resolved.

The incident has been resolved and SMS delivery from Twilio to Liberty Mobile network subscribers in Puerto Rico is operating normally.

SMS Delivery Delays from Twilio to Claro Chile was degraded for 20 minutes between 12:01 and 12:21 Pacific Time on 02-23-2026. During this period of time customers may have experienced SMS Delivery Delays from Twilio to Claro Chile. The issue has now been resolved.

Voice Call Post Dial Delay from Twilio Phone Numbers to United States has been resolved and is operating normally at this time.

SMS Delivery Failures from Twilio to National Telecom Thailand was degraded for [x] minutes between 11:35 PST and 12:29 PST Pacific Time on 02/23/2026. During this period of time customers may have experienced SMS Delivery Failures from Twilio to National Telecom Thailand. The issue has now been resolved.

The incident has been resolved and User Authentication Identity in Indonesia is operating normally.