Incident History

We are no longer experiencing SMS delivery delays when sending messages to Globe network in the Philippines. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Claro network in Brazil Via subset of shortcodes. This incident has been resolved.

We are no longer experiencing a small percentage of error codes where not being passed to customer's RCS callback URLs. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Movistar network in Mexico. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Banglalink network in Bangladesh. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Telefonica Network in Mexico. This incident has been resolved.

Twilio Proxy API was degraded for 15 minutes between 17:17 and 17:32 Pacific Time on 09/01/2025. During this period of time, customers may have experienced elevated HTTP 500 errors including Flex. The issue has now been resolved.

Between 12:33 AM and 12:34 AM UTC, Twilio accounts may not have been able to modify or transfer in-progress calls using the Calls API. The service is now operational.

We are no longer experiencing SMS delivery delays when sending messages to Ooredoo Network in Kuwait. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to T-Mobile in the United States of America. This incident has been resolved.