Incident History

We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Colombia. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to IUSACell/UneFon Network in Mexico. This incident has been resolved.

The issue affecting call drops in Mexico at the 30 second mark has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Ufone network in Pakistan. This incident has been resolved.

The issues with Verify (2FA) traffic to China have been resolved and it is operating normally at this time. This incident has been resolved.

We are no longer seeing SMS Delivery Failures to Fastweb in Italy. This incident has been resolved.

We are no longer experiencing SMS delivery delays to Shelcomm network in the United States. This incident has been resolved.

We experienced an SMS delivery issue for 2 hours between 08:50AM and 10:50AM Pacific Time on 11/06/2024. During this period of time, customers may have experienced delivery failures to multiple networks in Spain for a subset of Twilio numbers. The issue has now been resolved.

We are no longer experiencing SMS delivery delays towards the AT&T network in Mexico. This incident has been resolved.

The issue causing the duplicate charges has been resolved and short-code payments are operating normally at this time. This incident has been resolved.